From Cloud Foundations to AI Agents: How Iren Is Redefining Customer Operations

May 20, 2026 — 01:30 pm - 02:00 pm
Stage 4

Description

The cloud as a strategic enabler, AI agents as an accelerator of change. Iren shares the journey that is bringing agentic intelligence into Customer Operations today and extending it as a transformative lever across the entire company. A concrete vision of an augmented enterprise.