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Description
What would happen if every employee always had access to an expert—trained on your documentation, your processes, and your regulations—ready to respond in real time, without ever forgetting anything?
In this session, Marco Cavallini (CEO of YouCo) presents YouWorker.ai: YouCo’s AI system that learns an organization’s knowledge and operates autonomously within a closed, secure, and GDPR-compliant environment, integrating into daily operations without disrupting existing processes.
To ground the proposal, two real-world case studies:
Stefano Crotti (IT & AI Program Manager, COREPLA) explains how Italy’s National Consortium for the Collection and Recycling of Plastic Packaging transformed a complex and fragmented document heritage into an immediate operational tool—reducing information retrieval times and increasing operational speed.
Ester Anzalone (Director of Digital Transformation, Metropolitan City of Milan) illustrates how an organization serving 133 municipalities and 3.2 million citizens deployed an AI agent to support citizens 24/7, reduce response times, and free operators from repetitive requests—while ensuring full compliance with AgID guidelines and ACN regulations.
A session focused on concrete AI already in action: not a promise, but a replicable model.
The Metropolitan City of Milan is a large-area local government authority made up of 133 municipalities, serving over 3 million residents. It coordinates territorial development, public services,...
COREPLA is the Italian non-profit consortium managing the collection, sorting and recycling of plastic packaging. It supports municipalities, promotes environmental education and develops recycling...
YouCo is an Innovation Solution Provider supporting companies and public administrations in Digital Transformation. It offers advanced solutions in Mobility, User Experience, CyberSecurity, Staff...
