“Hello?” 970 Italian SMEs handed over their phone calls to AI for 12 months. What really happened

May 20, 202602:45 pm - 03:15 pm
Standup Stage 1

Description

Between dialects, skeptical people, and angry customers: for 12 months, AI phone assistants handled sales and customer care for Italian SMEs. Inbound calls, lead qualification, appointments, and after-sales support.In this talk: real data from 12 months on the phone, the mistakes that make a customer hang up after the first “hello,” and what worked—and what didn’t.
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YOURANG.AI

yourang.ai is an AI-powered phone assistant platform operating 24/7. It handles inbound calls, schedules appointments, filters irrelevant calls, and updates CRM in real time, automating and...