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Description
Artificial intelligence is entering a new phase: no longer limited to content generation or informational support, but gaining the ability to truly understand complex IT environments, analyze real-time operational data, and enable faster, safer, and more informed actions.
In this session, Matteo Brusco, Distribution Sales Manager Southern Europe at N-able, will present N-able’s vision for AI applied to IT management, cybersecurity, and operational automation, with a focus on N-zo, the AI assistant integrated into the N-able ecosystem.
N-zo is designed to support technicians, MSPs, IT teams, and security teams in the daily management of increasingly distributed infrastructures: from device status summarization to troubleshooting, from vulnerability analysis to intelligent documentation search, and toward future scenarios of agentic automation. The goal is simple yet strategic: reduce time spent on repetitive tasks, improve decision quality, and strengthen business operational resilience.
Through concrete use cases, customer feedback, and an evolving roadmap focused on AI assistants, expert agents, predictive automation, and cross-platform workflows, the session will show how N-able is transforming AI into a true ally for efficiency, security, and business continuity. The presentation highlights measurable benefits, including an average time saving of around 70% and operational speed improvements of 2–5x in common documentation and troubleshooting tasks.
CIPS Informatica is a dedicated ICT channel, providing reliable, secure, and high-quality solutions to support businesses and professionals in technology management.
