The Last Ticket: how AI is rewriting IT operations and the employee experience
May 20, 2026 — 12:15 pm - 12:45 pmStage 3
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Description
Traditional IT reacts. Autonomous IT anticipates, decides, and acts — without interruptions or manual escalations, from an invisible backend to every employee’s experience. No more tickets, no more waiting, no more silos. A new operating model in which AI amplifies people, rather than replacing them.

