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Description
What if the real risk in the age of AI isn’t moving too slowly, but moving in too many disconnected directions? In this 10-minute TED-style talk, we explore why many organizations are scaling fragmentation instead of intelligence. You will gain a clear perspective on the shift from isolated AI tools to autonomous decisioning systems that act in real time. If you are navigating AI strategy or digital transformation, this session will challenge your thinking and sharpen your approach to what comes next.
Genesys powers over 25 billion customer experiences worldwide every year. Chosen by more than 10,000 companies in over 100 countries, its leading cloud and on-premise solutions orchestrate seamless...
