From Cloud Foundations to AI Agents: How Iren Is Redefining Customer Operations
May 20, 2026 — 01:30 pm - 02:00 pmStage 4
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Description
The cloud as a strategic enabler, AI agents as an accelerator of change. Iren shares the journey that is bringing agentic intelligence into Customer Operations today and extending it as a transformative lever across the entire company. A concrete vision of an augmented enterprise.

