How the paradigm shift brought AI into Daikin’s processes.
May 19, 2026 — 02:00 pm - 02:30 pmStage 4
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Description
How many companies have launched an AI project, achieved outstanding technical results… only to see it never make it into production?
That’s the topic Paolo Vaona from Horsa and Francesco Aruta from Daikin Applied Europe will discuss.
Daikin Applied Europe manages product quality on a global scale: factories across five continents, data flowing 24/7, and field claims arriving in different languages and formats.
A highly challenging environment where, even with strong foundations, the leap from having data to actually making it usable is never guaranteed — and where the journey toward integrating AI into operational processes has brought more than a few surprises.
Critical moments, difficult decisions, and everything no benchmark will ever tell you.

