Description

Smile.CX originated from Esosphera (2014), creator of GAIA, one of Italy’s first conversational AI solutions. In 2023 it joined the Covisian Group and GAIA became part of Smile.CX, a CCaaS suite that blends AI with human orchestration to enhance customer experience.

Partner's Sessions

Industry experts will share strategies, success stories, and real-world applications, providing in-depth insights into the latest innovations. Through a series of focused sessions, emerging trends and cutting-edge solutions will be explored, offering practical insights to tackle future challenges. Discover the program and select the most relevant sessions to expand your knowledge and stay up to date with industry developments.