Smile.CX: unifying people, processes, and AI into a single evolving platform

May 19, 2026 — 01:45 pm - 02:15 pm
Stage 1

Description

Beyond traditional models: Smile.CX introduces a fluid ecosystem of connected intelligences. A technological and methodological framework where Supervised AI transforms the contact center into an AI Operation Center, unifying people, AI, processes, and metrics within a single evolving platform.