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Description
The Web as we knew it is fading away. Not the websites, not the content - but the way people find it, move through it, and use it. We search less and delegate more. We browse less and converse more. And when conversation becomes the interface for all technology, your digital
presence needs to learn how to talk back. In this session, Chiara Arlati and Alessandro La Ciura map the shift already underway and show what it really takes to build a conversational presence that works.
LiveHelp is the omnichannel customer support platform providing digital solutions to manage the entire customer journey. It supports chat, ticketing, and other forms of communication, enhancing...
