Deploying AI Agents in Production: What Nobody Tells You Before You Start
May 19, 2026 — 02:15 pm - 02:30 pm
Tech Stage
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Description
Putting a conversational Agent into production feels like the obvious next step once you've seen what AI can do. But between the idea and the outcome, there are five things almost no one warns you about, and they make all the difference between a project that works and one that disappoints. In this session, Chiara Arlati and Alessandro La Ciura share what LiveHelp has learned across hundreds of real-world implementations: from data and governance to voice, guardrails, and agentic complexity. Closing with a question that concerns all of us.
LiveHelp is the omnichannel customer support platform providing digital solutions to manage the entire customer journey. It supports chat, ticketing, and other forms of communication, enhancing...
