Already registered? Log in now to personalize your experience!
Description
In an increasingly dynamic market, case resolution speed is the main competitive differentiator. Through a real-world use case, we will explore how AI Voice Agents and Generative AI evolve from conversational interfaces into process orchestrators: from voice authentication to escalation to a human operator, enhanced in real time by Now Assist. Every conversation becomes a concrete action from the very first contact.
ServiceNow (NYSE: NOW) is the AI control tower reinventing business. The ServiceNow AI Platform integrates with any cloud, model, and data source, enabling organizations to orchestrate work across...
